At Vape Pack, we are committed to protecting your privacy and handling your personal information securely and responsibly. This Privacy Policy explains how we collect, use, and protect the data you provide when visiting our website or purchasing our products.

Who We Are

Vape Pack is a premium vape brand offering unique flavors and high-quality products.

• Company Name: Buzzland London Limited
• Company Address: 319 Bethnal Green Road, London, England, E2 6AH
• Company Number: 15750622

If you have any questions or concerns, please contact us at support@vapepack.co.uk.

Information We Collect

When you use our website or services, we may collect the following information:

1. Personal Information

• Name, email address, phone number, and shipping address.
• Payment details (processed securely through third-party providers).

2. Non-Personal Information

• IP address, browser type, and device details.
• Pages visited, time spent on the site, and general usage data.

3. Cookies and Tracking Technologies

We use cookies to improve your experience, analyze traffic, and offer personalized content.

How We Use Your Information

We collect your information to:

• Process orders and ensure timely delivery.
• Respond to your inquiries and provide customer support.
• Enhance our website, products, and overall services.
• Send promotional emails and special offers (with your consent).
• Comply with legal and regulatory requirements.

How We Protect Your Information

Your privacy is important to us. To safeguard your data, we implement the following measures:

• Encryption of sensitive information during transmission.
• Secure storage of personal details.
• Restricted access for authorized personnel only.
• Regular security audits and system updates.

Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Payment processors, delivery partners, and marketing platforms.
• Legal Authorities: When required by law or to protect our legal rights.

Verification Policy

Information We Collect from Other Sources

For age-restricted products or services, we may collect data from AgeChecker.Net and other identity verification providers. This ensures compliance with UK age restriction laws.

Once verified, your status is recorded to prevent repeated verification. For more details on how AgeChecker.Net handles your data, please visit their privacy policy at AgeChecker.Net.

Who We Share Your Information With

When purchasing age-restricted products, your information may be shared with 1account and third-party identity providers. This step ensures compliance with UK regulations.

1account may retain necessary data for future verifications. However, all stored data is secured and reviewed periodically to ensure it is not kept longer than required.

For further details on 1account’s data management, visit 1account.net.

Your Rights

As a customer, you have the right to:

• Access the personal data we hold about you.
• Request corrections to any inaccurate information.
• Request deletion of your data (subject to legal requirements).
• Opt-out of promotional communications at any time.

To exercise these rights, contact us at support@vapepack.co.uk.

Cookies Policy

Our website uses cookies to enhance your browsing experience and analyze site performance. You can manage or disable cookies in your browser settings.

Third-Party Links

We may include links to third-party websites for your convenience. However, we are not responsible for their privacy practices or content.

Children’s Privacy

Vape Pack does not knowingly collect personal information from individuals under 18 years old.

Thank you for trusting Vape Pack.